Life can be a juggling act. It takes time, and lots of it, to balance work, family and personal challenges. To help you, we have NBA Medical Management and EAP, brought to you by National Benefits Administrators. This valuable benefit offers confidential and professional assistance for problems of concern to you and your immediate family members.

We recommend that you contact NBA Medical Management and EAP prior to accessing Mental Health or Substance Abuse services through your benefit plan. By doing so, the program can assist you in determining the most appropriate level of care for your particular situation.

  • If your situation is appropriate for the EAP, you will be referred to a clinician within the EAP network.
  • If your situation requires care beyond the scope of the EAP, the program’s experienced clinicians will help you find the best treatment option for your individual circumstance. The clinician will also guide you to an in-network provider and walk you through the process of accessing care within the benefit plan.

Your benefits through the NBA Medical Management and EAP include the following:

  • Short-Term Counseling: Through this program, employees and benefit-eligible family members may receive in-person sessions with a licensed clinician to address issues such as marriage and family problems, substance abuse, stress, anxiety or other behavioral health concerns.

  • Legal Services: The NBA Medical Management and EAP provide free telephonic or (30-minute) face-to-face consultation with a local attorney.

  • Dependent Care Referral Services: NBA Medical Management and EAP’s knowledgeable specialists provide referrals to resources that help address a wide range of issues such as child or elder care, adoption, pet care, home repair, education and housing needs.

  • Financial Services: The program provides expert financial planning and consultation through our network of licensed financial counselors.

A wide array of web-based resources are available to you on the program’s website. Through this site, you and your family will have access to thousands of articles, tip sheets and videos covering a wide array of behavioral health and work-life topics. The site also contains child and elder care search engines, reference libraries, legal and financial resources, self-improvement programs and educational training modules. To access the program’s website, visit the URL listed below.

NBA Medical Management and EAP is strictly confidential. You can contact the program anytime, 24 hours a day, 7 days a week.

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To access NBA Medical Management and EAP Services
Toll-Free Phone Number: 1.888.800.9444